Friday, March 31st, 2023

Ryanair passengers ‘traumatised’ after sleeping on airport floor due to flight delays

Hundreds of passengers, including babies, whose Ryanair flight from Lanzarote was delayed by more than 20 hours, were forced to sleep on concrete floors and conveyor belts at the Spanish island’s airport.

One couple even claim they have been left “traumatised” by the whole debacle after their return trip to Bristol was first delayed and then cancelled due to bad weather. And due to local accommodation all being booked up, travellers had no choice but to bed down for the night at the airport, with no water, food or blankets, as they waited for a plane to take them home, reports Bristol Live.

Sam Johns, 31, and his partner Danielle Downing, 30, flew from Bristol to Lanzarote on Thursday 9 March and were due to return three days later. But due to delays and cancellations, they eventually arrived home just before 7pm on Monday 13 March after suffering an agonising night’s sleep in the process.

Young children and elderly people were among those who had to sleep on concrete floors and conveyor belts, according to the couple.

Sam, a website and marketing manager, said: “I took my partner out there for a birthday surprise and getting there was not a problem. It had all gone fine until we arrived at Lanzarote airport last Sunday about 3pm.

“Our flight was due to take off at 6.20pm. As we were waiting the boards said all flights were delayed.

“There was a lack of communication from Ryanair staff who said they were waiting to hear updates, but didn’t tell us why the flight was delayed. At first, the flight was delayed for one hour and then a boarding gate announcement came up – but when we got there it had changed from Bristol to Bournemouth.

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